Changing a business or cultural group or neighbourhood or congregations or any people-organisation is tricky because it has it's patterns, traditions, practices, processes and habits that are second nature. everyone intuitively just knows how it works - and it takes little energy, even if it's to always comfortable or useful. Any change or re-build feels uncomfortable and will cause a measure of anxiety or push-back. This video is an interesting parable about what its like hanging change. Sorry about the poor quality, but there doesn't seem to be a higher quality version around:
